Privacy Policy
Privacy Policy for Flowywig
Effective Date: [15th Jan 2025]
At Flowywig, accessible from www.flowywig.com, ,we are committed to protecting the privacy and security of our visitors. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights related to your data. By visiting or using our website, you agree to the practices outlined in this policy.
1. Information We Collect
We collect different types of information depending on how you interact with our website. This includes both personal information you provide directly and non-personal information we collect automatically.
Personal Information
When you place an order, subscribe to our newsletter, or contact us for customer service, we may collect the following personal data:
· Personal Details: Full Name, Gender (optional)
· Contact Information: Email Address, Phone Number
· Shipping and Billing Information: Address, ZIP Code, Payment Information (such as credit/debit card details)
· Account Information: If you create an account with us, we may collect a username, password, and other profile details
Automatically Collected Information
We automatically gather certain information when you visit or interact with our website, which helps us improve our services and track your activity:
· Device Information: Type of device, operating system, browser type, and browser language
· Usage Data: The pages you visit, the links you click, the search terms you enter, and the products you view or purchase
· Log Data: Your IP address, the date and time of your visit, time spent on pages, and other diagnostic data
· Cookies and Tracking Technologies: Information about how you interact with our website (for more details, see the section on cookies below)
2. How We Use Your Information
We use the information we collect for various purposes to provide, improve, and personalize our services, including but not limited to:
Order Fulfillment
· To process your orders and provide customer support.
· To manage payment processing and shipping details, ensuring a smooth transaction process.
Communication
· To send order confirmations, updates, and delivery information.
· To respond to your inquiries, requests, or feedback.
· To send marketing communications such as newsletters, promotional offers, or product updates (only if you have opted in).
Improving Your Experience
· To personalize content and recommendations on our website.
· To analyze usage patterns and improve our website's functionality, design, and customer experience.
· To ensure the security of our website, identify potential fraud, and resolve any technical issues.
Marketing and Advertising
· To send you promotional emails, special offers, and other marketing content.
· To analyze your preferences and interests in order to tailor advertising and offers to you.
Legal Compliance
· To comply with applicable laws and regulations, respond to legal requests, or protect our legal rights and interests.
3. Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit our website. These cookies help us enhance your browsing experience by saving preferences, tracking website traffic, and enabling certain website features.
Types of Cookies We Use
· Essential Cookies: Necessary for basic website functionality (e.g., account login, shopping cart functionality).
· Performance Cookies: Track usage patterns and help us understand how users interact with our website, improving its performance.
· Functional Cookies: Allow us to personalize your experience, such as remembering your preferences and settings.
· Advertising/Targeting Cookies: Used to deliver personalized ads based on your browsing behavior.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect some features of our website, such as the shopping cart.
4. Sharing Your Information
We value your privacy and will not sell, rent, or trade your personal data. However, there are certain situations where we may share your data with third parties:
Service Providers
We work with third-party vendors who provide services such as payment processing, shipping, email marketing, and analytics. These service providers only have access to the data necessary to perform their duties and are required to keep this information secure.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You will be notified if this occurs, and your data will remain protected.
Legal Compliance
We may share your personal information if required to do so by law, in response to legal requests, or to protect our rights, privacy, safety, or property, or that of others.
5. Data Security
We take data security seriously and employ industry-standard security measures to protect your personal data. This includes encryption, firewalls, and secure servers. However, please be aware that no method of data transmission over the internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
Your Role in Protecting Your Data
It’s important that you also take steps to protect your personal information, such as using a secure password for your account and logging out when using shared devices.
6. Your Rights
You have certain rights regarding the personal information we collect. Depending on your jurisdiction, these rights may include:
· Access: You can request access to the personal data we hold about you.
· Correction: You may request that we correct any inaccurate or incomplete information.
· Deletion: You can request the deletion of your personal data, subject to certain exceptions (such as if we are required to keep it for legal purposes).
· Opt-out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
To exercise your rights or if you have any questions about your data, please contact us at:
· Phone: 240 708 3867
· Email: info@flowywig.com
7. Links to Other Websites
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before submitting any personal data.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete the information as soon as possible. If you believe we may have collected data from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make significant changes, we will notify you by updating the “Effective Date” at the top of this page and, in some cases, by sending a notification via email.
Please review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
· Website: www.flowywig.com
· Phone: 240 708 3867
· Email: info@flowywig.com
Thank you for trusting Flowywig with your privacy.