Terms and Conditions

Flowywig Terms of Service
Effective Date: January 14, 2025

Welcome to Flowywig! By accessing or using our website www.flowywig.com or purchasing our products, you agree to the following Terms of Service. Please read them carefully. If you disagree with any part of these terms, please refrain from using our services.

1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms of Service and any policies referenced herein. We may revise these terms at any time, and your continued use of the site after such changes signifies your acceptance.

2. Modifications to Terms and Services
Flowywig reserves the right to update or modify these terms at its sole discretion. All updates will be posted on this page with a new effective date. It is your responsibility to review these terms periodically.

3. Account Registration

  • Account Responsibility: You must provide accurate, current, and complete information and maintain the confidentiality of your account credentials.

  • Unauthorized Access: Notify us immediately at info@flowywig.com if you suspect unauthorized use of your account. Flowywig is not liable for damages resulting from unauthorized account access.

4. Product Information and Availability
We strive to ensure product descriptions, pricing, and images on our site are accurate. However:

  • Errors and Omissions: We do not guarantee the completeness or accuracy of information.

  • Product Variations: Slight differences may occur due to manufacturing or display settings.

  • Availability: Products may be limited in stock, and we reserve the right to discontinue any product at any time.

5. Orders and Payments
By placing an order, you agree to:

  • Pricing and Payment: All prices are listed in USD. Payment must be completed at checkout using accepted methods, such as credit/debit cards or PayPal.

  • Order Acceptance: We reserve the right to refuse or cancel any order at our discretion, such as in cases of pricing errors or suspected fraud.

  • Sales Tax: Applicable taxes will be included based on your location.

6. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-3 business days.

  • Shipping Costs: Calculated at checkout based on your location and chosen shipping method.

  • Delivery Estimates: Shipping times are estimates and may vary due to factors beyond our control, such as customs or carrier delays.

  • Customer Responsibility: Ensure your shipping address is correct. Flowywig is not liable for lost packages due to incorrect addresses.

7. Returns, Refunds, and Right of Withdrawal

  • Eligibility: Returns are accepted within 14 days of receipt for unused products in their original condition and packaging.

  • Right of Withdrawal: You have the right to withdraw from your purchase within 14 days of receiving the goods without giving any reason. To exercise this right, please contact us at info@flowywig.com or use our withdrawal form [link to form].

  • Return Instructions: Please contact us for the return address before sending back any items. Our registered company address does not accept returns or exchanges. The return shipping address will be provided by our customer service team upon approval of your request. Returned products must be securely packed. Unless the item is defective or incorrect, return shipping costs are the responsibility of the customer.

  • Refund Process: Approved returns will be refunded to the original payment method within 7 business days after we receive the returned items. Shipping costs are non-refundable.

  • Exchanges: If you receive a defective or incorrect item, contact us at info@flowywig.com for assistance.

8. Intellectual Property
All content on the website, including but not limited to text, images, trademarks, and logos, is owned by Flowywig or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our explicit permission.

9. Prohibited Activities
By using our website, you agree not to:

  • Engage in fraudulent, unlawful, or harmful activities.

  • Interfere with website operations or security measures.

  • Use automated systems (e.g., bots) to access the site.

10. Disclaimer of Warranties
Flowywig provides all products and services "as is" without warranties of any kind, whether express or implied.

11. Limitation of Liability
Flowywig is not liable for:

  • Indirect, incidental, or consequential damages arising from your use of the site or products.

  • Losses resulting from unauthorized account access, shipping delays, or product defects, except as explicitly outlined in our refund policy.

12. Privacy Policy
We value your privacy. Please review our Privacy Policy for information on how we collect, use, and protect your data.

13. Governing Law and Dispute Resolution
These terms are governed by the laws of the state in which Flowywig operates. Any disputes will be resolved through good-faith negotiation or arbitration if necessary.

14. Third-Party Links
Our website may contain links to third-party sites.

15. Contact Information & Company Details

Registered Company Name: MFH Beauty LLC
Registered Company Address: Emerald Way 15639, Bowie, MD 20716, USA
Phone: +1 240-708-3867
Email: info@flowywig.com
Website: www.flowywig.com

16. Force Majeure
Flowywig is not responsible for delays or failures caused by events beyond our reasonable control.

By using Flowywig's website or purchasing our products, you acknowledge and agree to these terms.